Privacy Policy

1. Who We Are

Upstate Commercial Hub is a commercial real estate team at eXp Commercial, LLC, serving Upstate South Carolina and Northeast Georgia. In this policy, “we,” “us,” and “our” refer to Upstate Commercial Hub. Our office is located at 10 Accountants Circle, Suite 2A, Seneca, SC 29678, and you can reach us at 864-873-0203 or info@upstatecommercialhub.com.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information from third-party services.

• Information you provide: your name, email address, telephone number, mailing or property address, and any details you share in a form, message, call, or email (for example, property details, square footage, parcel ID, or your goals for a transaction).
• Information collected automatically: your IP address, browser type and version, device information, the pages you visit, the dates and times of your visits, and similar usage data collected through server logs and cookies.
• Information from third parties: data we receive from analytics, advertising, scheduling, or listing platforms, and from service providers that help us operate our business.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide commercial real estate services.
• Schedule calls, consultations, valuations, and property showings.
• Send information, updates, and marketing communications you have requested or that relate to our services.
• Operate, maintain, analyze, and improve our website and services.
• Detect, prevent, and address fraud, security issues, and technical problems.
• Comply with our legal and regulatory obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: vendors who perform services on our behalf, such as hosting, analytics, scheduling, email, and customer-relationship tools, who are permitted to use your information only to perform those services.
• Brokerage affiliation: with eXp Commercial, LLC and licensed personnel as needed to provide and supervise brokerage services.
• Legal and safety reasons: when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Upstate Commercial Hub, our clients, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some portions of our website may not function properly.

6. Communications Consent

When you provide your phone number or email address and submit a form or contact us, you consent to receive communications from us by phone, text message, and email regarding your inquiry and our services. Message and data rates may apply. You can opt out of marketing communications at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us at info@upstatecommercialhub.com.

7. Third-Party Links and Services

Our website may contain links to third-party websites and services, including listing platforms and scheduling tools, that we do not own or control. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal and recordkeeping obligations, to resolve disputes, and to enforce our agreements.

10. Your Choices and Rights

You may request to access, correct, update, or delete the personal information we hold about you, and you may opt out of marketing communications. To make a request, contact us at info@upstatecommercialhub.com. We will respond consistent with applicable law. Depending on where you live, you may have additional rights under state privacy laws.

11. Children's Privacy

Our website is not directed to children, and we do not knowingly collect personally identifiable information from children under 18. If we learn that we have collected such information, we will delete it. If you believe a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of our website after an update means you accept the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Upstate Commercial Hub
10 Accountants Circle, Suite 2A, Seneca, SC 29678
Phone: 864-873-0203
Email: info@upstatecommercialhub.com